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When you purchase the foundation of your online marketing program - a Cobalt website - your business is automatically supported with a world-class technical support team ready to answer your website questions and ensure your satisfaction with your online presence. If your dealership has a how-to question, technical needs, or new staff that needs training, technical support (eCare) can point you in the right direction for answers and resolve your technical requests.
Technical support provides flexible hours to meet the needs of your business.
- We are available Monday through Friday from 6:00 a.m. to 6:00 p.m. PDT.
- For emergency support we are available on Saturdays and most major U.S. holidays between 7:00 a.m. and 4:00 p.m. PDT.
Support Numbers:
General Inquiries
- Tech Support 1-800-909-8244
- ProCare Services 1-800-583-2119
OEM-specific Inquiries
- BMW 1-888-778-7052
- Buick GMC 1-877-333-3138
- Cadillac 1-877-333-3138
- Chevrolet 1-877-333-3138
- Hyundai 1-888-778-7053
- Kia 1-888-778-7047
- Lexus 1-888-465-5583
- MINI 1-888-778-7050
- SAAB 1-888-466-6602
- Volkswagen 1-888-778-7048
Training
As part of our commitment to keeping you in-the-know with the online industry, we offer free, online training 24 x 7 to all dealers through our Cobalt University.
Contact Cobalt today for more information on our services, including engaging a dedicated account Advocate and virtual marketing team.
Get Started or Call 1-800-909-8244